Source – finextra.com
Over the past few years, interest in artificial intelligence has begun to rise in the minds of the everyday person. Artificial Intelligence, formerly known and dismissed as technology only possible in the mind of Hollywood creatives, has now begun to see a huge surge in interest by real-life people. This rise in consciousness can only be ascribed to the very real life advantages people are beginning to realize AI can reward them with.
Artificial Intelligence has the ability to cut across every facet of our life from our personal lives to our business life. And a simple way to look at it is that it exists to make the life of humans easier.
Integrating AI into your business can significantly make your small business life easier. Cutting down the need for unnecessary resources and manpower. And with the daily advances being made in AI research, it is gradually becoming cost-effective and feasible to integrate this technology into work.
AI SOLUTIONS FOR THE SMALL BUSINESS
While it might not be feasible for your business to acquire a fully functioning robot who can knot your bow-tie and sign in visitors at your front desk. There are still numerous artificial intelligence solutions that can make business life sweeter and less exhausting.
You could for instance program a chatbot to help accurately reply all your customer service requests.
Or put a service on your website that approximates the age of visitors to your site to give them tailored services like customized images and offers.
But combing through the sea of artificial intelligence to find the perfect pearl might be a bit difficult. This is because there is a wide array of services and some might not feasible for the level you presently are.
However, there are some services that would entirely be worth your while. Some of them include:
Chatbots: mentioned earlier, chatbots can significantly reduce the amount of time spent on the computer or phone replying to customer complaints. This is especially useful for small businesses who tend to have less manpower and overall time. The chatbot has the ability to reply to customers based on previous complaints and give reliable useful answers to problems. This not only saves time and can reduce costs by as much as 30 percent.
Digital Assistants:
These spectacular assistants can make your work easier and faster. Incorporating a digital assistant into your business can help remove a huge amount of the guesswork needed in sales. With the ability to reply to customers from any time zone, digital assistants are programmed to reply with the solution that best fits a clients profile.
Natural language Generators:
Data analysis and reports can also be taken care of by AI. The program has been designed to take data from varying sources, compile, analyze and bring out reports that are relevant to your business.
Artificial intelligence is an evergreen forest and the possibilities are endless. It is important to keep up with these changes in technology as they can help your business gain traction and leverage.